(4.0 / 5)2316+ Ratings

Peacelily AU Reviews

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Overall Rating

4.0

2 Reviews

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About Peacelily AU

Peacelily.com.au is an Australian company that specializes in 100% natural latex mattresses and organic certified bedding. Their product line includes the Latex Mattress, made from pure and organic ingredients, and the Hybrid Mattress, which combines natural latex with pocket springs. They have been recognized with awards such as the Best Latex Mattress in a Box and Best Hybrid Mattress in a Box. Peacelily emphasizes the health benefits of their mattresses, which are posture supportive, naturally cooling, sustainable, and durable. They are also non-toxic, free from flame retardants, and resistant to mold, mildew, and mites. The company offers a 25-year warranty on their mattresses, highlighting their durability and quality. Additionally, Peacelily provides free standard shipping on all products within Australia, with detailed shipping information and support available through their website.

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Peacelily AU Customer Reviews (2)

0/5

Oscar Ewan

Verified Buyer

Mar 2, 2023

Dominik Schmitz

Verified Buyer

Feb 24, 2023

Peacelily AU Customer’s Q&A

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Peacelily AU FAQs

About Peacelily.com.au Prices and Cost?

Peacelily.com.au offers a range of natural latex mattresses and organic bedding with a transparent pricing policy. The prices for their mattresses vary based on size, with the Single size starting at $849 RRP and the King size going up to $1,499 RRP. The company follows a Radical Pricing Policy, which means they reveal the true cost behind their products, including materials, production, warehousing, and transportation. This policy allows them to offer prices without traditional retail markups, providing customers with premium sleep products at the most affordable prices. Peacelily also has a 365 Day Honest Price Policy, ensuring that the price offered is the lowest at any time of the year, without the need for sales or discounts.

About Peacelily.com.au Payment Method?

At Peacelily.com.au, customers can pay for their orders using a variety of methods. The available payment options include credit cards, PayPal, Zip, and Afterpay. All transactions are conducted securely and are encrypted to ensure customer privacy and security.

Peacelily.com.au Return Policy?

At Peacelily.com.au, the return policy offers a 100-night risk-free trial for mattresses and mattress toppers. Customers are asked to try the product for a minimum of 30 nights to allow for adjustment and full decompression. If not satisfied, a return can be initiated through the online return portal. The product must be in good condition without stains, tears, or deformations. Upon approval, mattresses will be picked up for free by a partnered charity organization in most areas of Sydney, Melbourne, Brisbane, Perth, and Adelaide. Refunds are issued after the product is received in good condition and accepted for charitable donation. Note that there is a limit of one mattress return per household, with an exception for two long singles bought with a split king adjustable bed frame. For mattress toppers, once approved, a free prepaid shipping label is provided. The shipping policy states that all products enjoy free standard shipping to most areas within Australia, excluding indoor delivery. Certain regional and remote areas may incur additional shipping fees, which can be determined during the checkout process by entering the postcode.